- Where can I view your complete catalog of products?
You can visit our website homepage and click on the “Products” option to browse our complete catalog of products. - How do I place an order?
You can place an order by following the steps below:
Visit our product page.
Select the items you want and click “Add to Cart”.
Once you have completed your shopping, click on the shopping cart icon in the upper right corner.
Follow the prompts to complete the checkout and enter your shipping information.
If you have any problems with the order process, please feel free to contact our customer service.
- Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible by email or phone. Once an order is in the processing stage, we will not be able to make changes or cancellations. - How do I track my order?
After placing an order, you will receive a confirmation email with your order information and the courier tracking number. You can use the tracking number to check the order status on the courier’s website. - What is your shipping policy?
We offer the following shipping methods:
Standard Shipping: Usually delivered within 5-7 business days.
Expedited Shipping: Usually arrives within 1-3 business days.
Shipping costs are calculated based on your order and shipping address. You will see the exact shipping costs at checkout.
- Can I return or exchange an item?
Yes, you can return an item within 7 days of receiving it. The item must be unused and in its original packaging. Please refer to our Return & Refund Policy for more information. - How do I request a refund?
To request a refund, please contact Customer Service and request a Return Merchandise Authorization (RMA). Once the item is returned and inspected, we will process your refund. - How do I contact Customer Service?
You can contact our Customer Service team at:
Email: [email protected]
Our Customer Service team will assist you as soon as possible.